Customer support & ongoing
business utility management
One UK-based account manager looks after every electric, gas, water, broadband, card machine and insurance contract on your portfolio — bill validation, renewal tracking, supplier disputes and re-tendering, all done for you, free of charge.
What's included in ongoing management
Dedicated UK account manager across all utilities
Whole-portfolio renewal tracking — never miss a contract end date
Line-by-line business energy & water bill validation
Supplier dispute resolution, COT/COS and objection handling
Meter read submissions and estimated-bill corrections
Annual re-tender of every contract — electric, gas, water, telecoms
Refund monitoring — VAT, CCL and water overcharges
Quarterly portfolio review with savings report
Account management — your questions answered
What ongoing business utility management do you provide?
Do I get a single point of contact for all my utilities?
How does ongoing bill validation work?
Do you handle supplier disputes and complaints?
Is there a charge for customer support and account management?
Will you remind me before contracts renew?
Hand your utilities to us
Send a recent bill and we'll take over the lot — contracts, renewals, disputes, refunds and reads. You get one inbox, one phone number, one bill-free service.
Talk to an account managerEverything managed for you — at no cost to your business
Business energy, water and business rates cost management with nothing to pay. We manage your supplier accounts, audit every bill, sign and file the paperwork, and recover what you have been overcharged. You stay in control and can withdraw access at any time.
No fee to your business
No subscription, set-up fee or minimum term. Suppliers pay us, you never do.
We manage your supplier accounts
Confirm your supplier names and online logins once — encrypted, masked and cancellable in one click — and we work your accounts directly.
Overcharges eradicated at source
Every bill line audited: wrong unit rates, out-of-contract rates, estimated reads, duplicate standing charges, VAT and CCL — recovered up to six years back.
Sign once, digitally
Type your name to sign your Letter of Authority. Every signature carries a DocuSign-style certificate of authenticity with time, IP and device.
Signed PDFs retained and shared
Your signed LOA is stored as a PDF, emailed to you and issued to every supplier with your account numbers and business name on the subject line.
Readings and usage tracked
Submit readings from your phone or let us post them into your supplier account, so you are billed on actuals and never estimates.
Renewals never missed
We watch contract end dates and negotiate whole-of-market before any out-of-contract rollover can bite.
Disputes handled with evidence
Raise a challenge with supporting documents attached; we build and send the evidence pack to the supplier and chase it to resolution.