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Free · Included with every contract

Customer support & ongoing business utility management

One UK-based account manager looks after every electric, gas, water, broadband, card machine and insurance contract on your portfolio — bill validation, renewal tracking, supplier disputes and re-tendering, all done for you, free of charge.

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What's included in ongoing management

Dedicated UK account manager across all utilities

Whole-portfolio renewal tracking — never miss a contract end date

Line-by-line business energy & water bill validation

Supplier dispute resolution, COT/COS and objection handling

Meter read submissions and estimated-bill corrections

Annual re-tender of every contract — electric, gas, water, telecoms

Refund monitoring — VAT, CCL and water overcharges

Quarterly portfolio review with savings report

Account management — your questions answered

What ongoing business utility management do you provide?
A dedicated account manager looks after every meter, contract and supplier on your portfolio — electricity, gas, water, broadband, card machines and insurance. We monitor renewal dates, validate every invoice, resolve supplier disputes, and re-tender contracts before they expire so you never roll onto out-of-contract rates.
Do I get a single point of contact for all my utilities?
Yes. One UK-based account manager handles every query across electricity, gas, water, telecoms, card payments, insurance and refunds — no call centres, no ticket queues. Email or phone your account manager direct and we deal with the suppliers on your behalf.
How does ongoing bill validation work?
We check every business energy bill, water bill and telecoms invoice line-by-line against your agreed contract rates, meter reads and standing charges. Overcharges, estimated reads and incorrect VAT or CCL rates are flagged and recovered automatically.
Do you handle supplier disputes and complaints?
Yes — billing errors, incorrect change-of-tenancy, faulty meters, objection blocks on switches, debt disputes, COT and COS issues. We escalate to supplier complaints teams, the Energy Ombudsman or CCWater on your behalf at no extra cost.
Is there a charge for customer support and account management?
No. Customer support, bill validation, renewal management, dispute handling and re-tendering are all included free for any client whose contracts we arrange. We're paid a standard commission by the winning supplier — nothing comes out of your pocket.
Will you remind me before contracts renew?
Yes. Every contract end date is tracked in our renewal calendar and we contact you 3–6 months ahead with a fresh whole-of-market comparison, so you always switch on time and avoid expensive deemed or rollover tariffs.

Hand your utilities to us

Send a recent bill and we'll take over the lot — contracts, renewals, disputes, refunds and reads. You get one inbox, one phone number, one bill-free service.

Talk to an account manager