/ Energy supplier
Dual Energy business gas: rates, renewals and bill audits
Dual Energy supplies electricity and gas to UK small businesses, with smart-metered supply across both fuels. We validate Dual Energy gas bills, recover overcharges and tender your renewal across the market so the price you pay is tested, not assumed.
What Dual Energy offers business customers
- Dual-fuel business supply for small sites
- Smart metering across the customer base
- Simple fixed-term SME products
Dual Energy gas charges we most often challenge
Most business gas overcharging is not the unit rate — it is what sits around it. On Dual Energy accounts these are the recurring findings:
- Dual-fuel discounts not applied to both accounts
- Direct debits not rebalanced after seasonal usage
- Final reads disputed after a switch
Renewing a Dual Energy contract
Dual-fuel is only cheaper when both fuels are competitively priced. We test each fuel separately before recommending a bundle.
We hold your contract end dates, alert you before the termination window closes and tender the requirement so Dual Energy has to compete for the renewal. Our service is free of charge to your business and you can cancel at any time.
How the review works
- You sign a Letter of Authority — nothing is undertaken without your written consent.
- You upload a recent Dual Energy bill. We read the MPRN, consumption, standing charges and contract dates from it.
- We validate every charge against the contract and the published market position.
- Recoverable errors go to Dual Energy as a documented dispute; the renewal goes out to tender.
- You receive the evidence pack, the market comparison and our recommendation in writing.
Dual Energy gas: frequently asked questions
- How do I get a cheaper business gas price from Dual Energy?
- Send us a recent bill and a signed Letter of Authority. We validate the current charges, then tender your business gas requirement across the market — including Dual Energy — so the renewal offer is tested rather than accepted.
- Can you challenge Dual Energy charges I think are wrong?
- Yes. We audit the bill line by line for dual-fuel discounts not applied to both accounts, direct debits not rebalanced after seasonal usage and other recoverable errors, then raise a documented dispute with Dual Energy on your behalf.
- Do I have to leave Dual Energy to save money?
- No. Often the best outcome is a corrected, renegotiated contract with Dual Energy. We only recommend a switch when the market clearly beats what Dual Energy will offer.
- What do you need from me to start?
- A recent business gas bill, your site address, and a signed Letter of Authority. No work whatsoever is undertaken without your written consent, and you can withdraw it at any time.
- How long does a business gas review take?
- A bill validation is normally returned within a few working days. Recovery of a historic overcharge depends on Dual Energy's response times, but we chase it and keep you updated in writing throughout.
Check your Dual Energy gas bill
No upfront fee, and a written finding either way. If your charges are correct we will tell you so.
Start my business gas review