/ Water retailer
Water Plus business water: rates, renewals and bill audits
Water Plus is one of the largest business water retailers in England, formed as a joint venture between Severn Trent and United Utilities. We validate Water Plus water and wastewater bills, recover overcharges and tender your renewal across the market so the price you pay is tested, not assumed.
What Water Plus offers business customers
- Large England-wide business retail base
- Water, wastewater and trade effluent services
- Online portal for meter reads and invoices
Water Plus water and wastewater charges we most often challenge
Most business water overcharging is not the unit rate — it is what sits around it. On Water Plus accounts these are the recurring findings:
- Duplicate SPIDs billing the same premises twice
- Surface water charges based on an outdated site area
- Leak allowances not claimed after a repair
Renewing a Water Plus contract
Leak allowances are time-limited after a repair. Report and claim promptly or the recoverable amount falls away.
We hold your contract end dates, alert you before the termination window closes and tender the requirement so Water Plus has to compete for the renewal. Our service is free of charge to your business and you can cancel at any time.
How the review works
- You sign a Letter of Authority — nothing is undertaken without your written consent.
- You upload a recent Water Plus bill. We read the SPID, consumption, standing charges and contract dates from it.
- We validate every charge against the contract and the published market position.
- Recoverable errors go to Water Plus as a documented dispute; the renewal goes out to tender.
- You receive the evidence pack, the market comparison and our recommendation in writing.
Water Plus water and wastewater: frequently asked questions
- How do I get a cheaper business water price from Water Plus?
- Send us a recent bill and a signed Letter of Authority. We validate the current charges, then tender your business water requirement across the market — including Water Plus — so the renewal offer is tested rather than accepted.
- Can you challenge Water Plus charges I think are wrong?
- Yes. We audit the bill line by line for duplicate spids billing the same premises twice, surface water charges based on an outdated site area and other recoverable errors, then raise a documented dispute with Water Plus on your behalf.
- Do I have to leave Water Plus to save money?
- No. Often the best outcome is a corrected, renegotiated contract with Water Plus. We only recommend a switch when the market clearly beats what Water Plus will offer.
- What do you need from me to start?
- A recent water bill, your site address, and a signed Letter of Authority. No work whatsoever is undertaken without your written consent, and you can withdraw it at any time.
- How long does a business water review take?
- A bill validation is normally returned within a few working days. Recovery of a historic overcharge depends on Water Plus's response times, but we chase it and keep you updated in writing throughout.
Check your Water Plus water and wastewater bill
No upfront fee, and a written finding either way. If your charges are correct we will tell you so.
Start my business water review