/ Water retailer
Wave Utilities business water: rates, renewals and bill audits
Wave Utilities supplies water and wastewater retail services to businesses across England, including large multi-site organisations. We validate Wave water and wastewater bills, recover overcharges and tender your renewal across the market so the price you pay is tested, not assumed.
What Wave offers business customers
- Business water and wastewater retail across England
- Water efficiency and consumption reporting
- Multi-site and public-sector customers
Wave water and wastewater charges we most often challenge
Most business water overcharging is not the unit rate — it is what sits around it. On Wave accounts these are the recurring findings:
- Trade effluent charges applied without a current consent
- Vacant premises still billed after closure
- Meter size mismatched to actual demand
Renewing a Wave contract
A vacancy or meter downsizing review is quick and often removes a fixed cost that has been billed for years.
We hold your contract end dates, alert you before the termination window closes and tender the requirement so Wave has to compete for the renewal. Our service is free of charge to your business and you can cancel at any time.
How the review works
- You sign a Letter of Authority — nothing is undertaken without your written consent.
- You upload a recent Wave bill. We read the SPID, consumption, standing charges and contract dates from it.
- We validate every charge against the contract and the published market position.
- Recoverable errors go to Wave as a documented dispute; the renewal goes out to tender.
- You receive the evidence pack, the market comparison and our recommendation in writing.
Wave water and wastewater: frequently asked questions
- How do I get a cheaper business water price from Wave?
- Send us a recent bill and a signed Letter of Authority. We validate the current charges, then tender your business water requirement across the market — including Wave — so the renewal offer is tested rather than accepted.
- Can you challenge Wave charges I think are wrong?
- Yes. We audit the bill line by line for trade effluent charges applied without a current consent, vacant premises still billed after closure and other recoverable errors, then raise a documented dispute with Wave on your behalf.
- Do I have to leave Wave to save money?
- No. Often the best outcome is a corrected, renegotiated contract with Wave. We only recommend a switch when the market clearly beats what Wave will offer.
- What do you need from me to start?
- A recent water bill, your site address, and a signed Letter of Authority. No work whatsoever is undertaken without your written consent, and you can withdraw it at any time.
- How long does a business water review take?
- A bill validation is normally returned within a few working days. Recovery of a historic overcharge depends on Wave's response times, but we chase it and keep you updated in writing throughout.
Check your Wave water and wastewater bill
No upfront fee, and a written finding either way. If your charges are correct we will tell you so.
Start my business water review